Edit Support Panel

Once the configuration for a ticket is created you can edit/view this

Edit support panel

Click on the side menu, specifically on the "support panels" option (1), an interface will be displayed with all your records (2)

1. Click on the "view" button
2. You can edit any option within the ticket configuration, in any tab "settings, panel message, initial message"
3. As an example we are editing the text of the embed message, which you can preview in the same betsy dashboard (2)
4. Once you have finished the changes, click the "save" button
5. If the changes were made successfully a toast success message will be displayed.