Betsy Bot Documentation
  • Betsy Bot Discord Bot
    • Betsy Premium Subscriptions
  • Global Commands
    • /user
    • /ticket
    • /payment
    • /giveaway
    • /channel
    • /ai
    • /review
    • /github
    • /key-value
  • Features
    • Settings
      • Auto Roles
      • Setting up your custom bot
      • Global command management
      • Update configuration owner
    • Support Panels (Tickets)
      • Create Support Panel
      • Edit Support Panel
      • Delete a Support Panel
      • Copy a Support Panel
      • Custom Implementations
    • Giveaways
      • Create giveaways
      • Edit giveaways
      • Delete giveaways
    • Polls
      • Create a poll
      • Edit a poll
      • Delete poll
    • Thread Channels
      • Create Thread Channels
      • Edit Threads Channel
      • Delete Thread Channels
      • Disable a Thread Channel
    • Send Message / Announcement
      • Create Message/Announcement
    • Tracked messages
      • Create Tracked Messages
      • Edit Tracked Messages
      • Copy Tracked Messages
      • Delete Tracked Messages
    • Sticky Messages
    • Welcome Messages
      • Create Welcome Messages
      • Edit Welcome Messages
      • Delete Welcome Messages
    • Auto Responders
      • Create Auto Responders
      • Edit Auto Responders
      • Delete Auto Responders
    • Custom commands
      • Create custom commands
      • Edit custom commands
      • Delete custom commands
    • Invite Tracker
    • Payments
    • Action Logs
    • Invite Link Blocker
    • Role Selection
    • Channel Cleaners
      • Create channel cleaners
      • Delete configuration of a cleaning channel
      • Update channel cleaning
    • User Verification
    • Reviews
    • Twitch Event Subscriptions
    • Channel Backups
  • Configurable Commands
    • Response Commands
    • Data Commands
      • Forms
      • REST Commands
  • Extras
    • Server Resources
      • Message Templates
      • Forms
      • Key Value Storage
    • Message Templating Engine
      • Message FAQs
    • Custom ID Actions
    • Betsy REST API
      • Webhooks
    • Betsy Webhook Messages
    • Github Integration
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  1. Features
  2. Support Panels (Tickets)

Edit Support Panel

Once the configuration for a ticket is created you can edit/view this

PreviousCreate Support PanelNextDelete a Support Panel

Last updated 1 year ago

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Edit support panel

Click on the side menu, specifically on the "support panels" option (1), an interface will be displayed with all your records (2)

  1. Click on the "view" button

  2. You can edit any option within the ticket configuration, in any tab "settings, panel message, initial message"

  3. As an example we are editing the text of the embed message, which you can preview in the same betsy dashboard (2)

  4. Once you have finished the changes, click the "save" button

  5. If the changes were made successfully a toast success message will be displayed.