Create Auto Responders

Respond to commonly asked questions, comments and more.

Create auto responders

1. In betsy's dashboard click on the "auto responders" option

2. Click the "create" button

3. A new interface will be displayed

4. Active toggle: It will show the automatic response where you have configured it DM, Channel or response

5. Identifier: This is a way to help you identify the name of the auto responder. This is not shown to your members but is only shown in the admin panel to assist in referring back to this message in the list.

6. Message type: - Reply message: Replies the original message, therefore pinging the user that sent the message. - Direct message: Sends the message response to the user that sent it VIA DM. - Channel message: Sends the message response in the channel that the user sent the message.

7. Words / Phrases:

   These are the words or phrases that will trigger the responder. For example if we have the word "help". If someone sends "Can someone please help me" the responder will respond with the message.

8. Delete after (minutes):

   This is a way to clean up the response messages if you'd like. A timed job will be batched and the message will be deleted after the specified time in minutes.

9. Ignored channels:

   This is a list of all the channels you want to be ignored for your responded. Any messages sent in these channels will not be triggered by the auto responder.

10. Whitelisted channels:

    If any channels are whitelisted then only channels that are whitelisted will trigger the auto responder.

11. Whitelisted categories:

    If any category is whitelisted then only category that is whitelisted will trigger the auto responder

12. Once your configuration is created click on the "next" button

13. It will be located in the "message" tab where you can write what you want

14. Click the save button, it will display a successful toast message

15. This way it will be shown on discord